Shipping & Returns

SHIPPING POLICY

Turn around time is 20 working days Monday-Friday except bank holidays. All parcels are sent via Evri.

Items that can go as a letter or to Northern Ireland will be sent via royal mail.

RETURN & EXCHANGE POLICY

Returns due to change of mind are permitted as long as item has not been customised in any way, this includes alterations to clothing, personalised items unless it is deemed something that can be resold.  You will be responsible for paying the return postage charges.   You are welcome to change your mind at any point up to 14 days of receipt of goods.  Refund will only be issued once item has been received and has been verified as being in new unused condition. 

Faulty items can be returned at no cost, please contact me via email or my social media channels to discuss further.